Frequently asked questions

Digital educational eBooks about watercolour painting — from the basic washes to painting nature and a full year of practice. We do not sell printed books, art materials or subscriptions.

Choose by your experience. First Washes is for complete beginners and covers materials and the core washes. Painting Nature in Watercolour is for painters who know the basics and want to paint leaves, flowers and simple landscapes. A Year in Watercolour is a 52-week sketchbook plan and suits people who can already paint basic washes.

No. Each guide stands on its own. They are designed to build on one another, but you can begin with whichever matches your space and experience.

A small set of watercolour paints, two or three brushes and watercolour paper are enough to start. Each guide lists what you need, and anything optional is clearly marked. We do not sell materials.

Yes. The guides explain what each material does, so you can work with widely available student-grade paints and paper. Results vary with materials and practice.

No. The guides are general educational and informational material about watercolour painting. They are not professional training or a formal qualification, and no particular outcome is guaranteed.

No. All Sanofil products are digital. No physical goods are shipped, and you will not be asked to pay for postage.

Your eBook is delivered electronically after purchase. Please make sure the email address you enter at checkout is correct, as it is used for your order.

First check your spam or junk folder for messages about your order. If you still cannot find it, email help@sanofilebooks.com with your order number and the email address used at checkout, and we will help.

Each purchase is for your own personal use. Please do not redistribute, resell or publish the files.

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Purchases appear as SANOFIL. The seller is SANOFIL LTD.

Refunds for digital products are handled according to our Refund Policy. Please read it before you order.

If something has gone wrong with your order or your download, email help@sanofilebooks.com and we will look into it.

Sanofil is operated by SANOFIL LTD, a private limited company registered in England and Wales under company number 17404749. Its registered office is Office 20767, 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom.

Email help@sanofilebooks.com. Including your order number helps us find your purchase quickly.